Breakfast/Lunch swapThe problem
Breakfast shows up late. Lunch pops in early.
What Kitch does
- Set flip times per store, to the minute.
- Turns on Breakfast at 6:59 and off at 10:29. No guessing.
- Texts the team what changed so nobody is lost.
Goal: No missed flips. Aim: under 1 minute difference across stores.
Menu driftThe problem
Menus do not match in app, website, screens, or delivery.
What Kitch does
- One menu is the boss. Kitch pushes the truth to every channel.
- If something drifts, Kitch flags it and offers one-click fix.
- Resync Uber, Doordash, Skip with one button.
Goal: Same menu everywhere, fast.
StockoutsThe problem
You 86 it in POS but people can still order it online.
What Kitch does
- 86 once and it hides everywhere: web, app, screens, delivery.
- Offer a simple swap (example: Nuggets instead of Tenders).
- Turn it back on when stock is above your number.
Goal: No more sorry calls. Fewer comps.
PricingThe problem
Costs jump at 11am. Prices change tomorrow.
What Kitch does
- Bulk price update now by region or group.
- Set delivery markups or parity rules with alerts.
- Preview before publish. Undo for 7 days if needed.
Goal: Live in under 5 minutes.
LTO chaosThe problem
Photos and copy lost in emails. End dates forgotten.
What Kitch does
- One playbook: item -> price -> photos -> upsell -> end date.
- Push to delivery apps too with a countdown badge.
- Stop promo clashes by showing conflicts early.
Goal: Promos start and stop on time.
Drive-thruThe problem
Boards show the wrong stuff for the time of day.
What Kitch does
- Pin top sellers by store and time. Mirror upsell logic.
- Time-box bundles like 2-5pm.
- Optional: change with rain or big game.
Goal: More combos and add-ons.
Delivery loadThe problem
Line is out the door. Delivery still promises 15 minutes.
What Kitch does
- When the line is long, Kitch adds extra prep time online only.
- Auto end after the window and send an alert.
- Control delivery zones and hours per store.
Goal: Protect in-store speed of service.
Team commsThe problem
You tell staff by screenshots in group chat.
What Kitch does
- Kitch sends a clear what-changed message to the shift.
- Roles and guardrails for franchisees.
- History saved for training and audits.
Goal: Fewer what changed texts.
Data and undoThe problem
Hard to know what worked. Scary to try things.
What Kitch does
- Save checkpoints and roll back in one tap (7 days).
- Simple A/B tests (roadmap).
- Easy readouts so owners can see what moved tickets.
Goal: Safer tests and quicker learning.